Testimonials

Hear What Our Customers Have to Say

"Thank You"

"I wanted to reach out and personally thank you for the great shopping experience.

There is a reason why we shop at Patrick BMW/MINI. It's not just the deal because let's face it, the automotive business is extremely competitive. We are a stones through away from Motor Werks, but the customer service for the average consumer is minimal at best. 

Working with Mike Urbano, Keith Svec and Ivan Corak was nothing short of extremely pleasurable. Keep up the good work, continue to treat your customers with dignity and respect and we will see you in a few years for numbers 9 & 10. Yes you read that correct, 4 MINIs and 4 BMWs. That should serve as testament to our loyalty and your customer service. I have to say that the simple gesture of giving my wife flowers before we left was the nicest thing any dealer has ever done. Hat's off to Mike, well played.


Please feel free to share as Patrick not only met but exceeded our expectations."
MaryAnn & Joe Barrios

"Great experience"

"I had a great experience working closely with Angelo on buying my first BMW. He is genuinely nice and honest, and made the buying process very easy for me. The financing process took less than 2 hours which was appreciated and unlike anything I have experienced before."
rebeccak1, Edmunds

"Go see Agnes!"

"We came in and weren't even expecting to buy a car! Agnes was so patient in answering all our questions. She was determined, but not pushy, to sell us a car. Her knowledge of the brand was unbelievable. I highly recommend her if you're looking for a different car buying experience. We will always go back to Patrick because of Agnes."
ALD77, Dealer Rater

"My first BMW 535i xdrive! "

My first BMW 535i xdrive! I had a great experience working with Agnes. The finding and purchasing process was a pleasure, with no pressure. Loved the experience!

Sufel B. Gurnee, IL, Yelp

"Great Customer Service from Agnes and Kevin"

I live in Chicago but drove out to Schaumburg to buy my car. I had multiple dealers reach out to me after I put out a search. I called Patrick BWM and spoke to Agnes. She was professional, personable, honest and quite funny as well. She didn't push a model or vehicle that didn't fit my requirements; I ended up having a vehicle built. She was providing me updates on the progress the entire time. Kevin in finance was also very personable and enjoyable to work with once I purchased. All in all, a great experience. I will gladly work with them again on a future purchase. 

Lynn E, Dealer Rater

"Love Patrick BMW"

The staff is friendly, helpful and someone is always there to greet me when I arrive. They are accommodating and always make me feel welcomed.
BridgetteBMW, Dealer Rater

"Best customer service."

This review is specifically for the service center.

Adam Crews is amazing! He should get a raise. Best customer service.

He is always accommodating and never tries to forced unnecessary services when you bring your car in for a specific problem. I've worked with him on five separate occasions and I would give each 5 stars. Their service isn't especially fast, but they get the job done. Loaner vehicles have also been provided when necessary. Great location!
Kevin L, Yelp

Contact

Patrick BMW

700 E Golf Road
Directions Schaumburg, IL 60173

  • Sales: 847-230-8200
  • Service: (847)230-8201
  • Parts: (847)230-8202

Sales Hours

  • Monday 9:00AM - 9:00PM
  • Tuesday 9:00AM - 9:00PM
  • Wednesday 9:00AM - 9:00PM
  • Thursday 9:00AM - 9:00PM
  • Friday 9:00AM - 9:00PM
  • Saturday 9:00AM - 6:00PM
  • Sunday Closed