Hear What Our Customers Have to Say About Patrick BMW:

"Outstanding service from Patrick BMW, IL"

Having decided to buy a 2021 BMW X3 xdrive30i, we visited several dealerships in Michigan. However, in the end, we bought the vehicle from Patrick BMW, Schaumberg, IL, simply because of their excellent customer service. Our sales person was Angelo Tramuta. As we lived in East Lansing, we were unable to visit the dealership during the purchase process. However, we were extremely impressed with Mr. Tramuta's work ethic as all of our emails were answered promptly without delay; his responses were very descriptive and clear and provided detailed answers to our questions. Mr. Tramuta was honest and reliable, open and transparent. He was very knowledgeable, super friendly and genuinely attentive, and always made sure our concerns and requests were addressed immediately. We never felt pressured through the purchasing process and feel that we were able to make an informed decision regarding our purchase thanks to Mr. Tramuta's guidance and support. John Connelly who is the Parts Manager at Patrick BMW also provided us with exceptional service. John is an expert in BMW parts, always extremely helpful, patient and goes out of his way to help his customers. We bought many accessories from Patrick BMW for our new BMW and John helped us a lot to make the right choices. Great service by Frankie Hughes at the parts department and also Greg Pikul of Patrick BMW genius. Everyone at the Patrick BMW Service Center are also extremely professional, caring and helpful. Overall, everyone at Patrick BMW are extremely professional, caring, kind and trustworthy. Due to our positive experience, we highly recommend Mr. Tramuta, and Patrick BMW to everyone.
Sara and Dan, Cars.com

"Wonderful and transparent approach"

Wonderful and transparent approach. Highly recommend Brian A. for your BMW car needs. Incredibly informative process with Brian and he was ever so patient with all of my questions. Thank you for tremendous customer service and the flowers -- nice touch from Patrick BMW! Thanks Brian and team!
Kaitlyn N, Yelp

"If you're thinking of purchasing through Patrick, do it."

Purchased through Don and I highly recommend him as your future Client Advisor. Very personable and was not pushy, he did a wonderful job explaining everything. Adam, the BMW Genius, took the time to answer every single question I had. He explained everything thoroughly & made sure I was not leaving confused on any aspect of the cars many options. If you're thinking of purchasing through Patrick, do it.
Meg Wiese, Google

"Exactly What I Wanted"

Natalie was a pleasure to work with. We were in and out as fast as possible and I got the vehicle I've been searching for.
Amelia, Cars.com

"Patrick BMW and Gary Davis Were Excellent!"

Great dealership...see Gary Davis, he was excellent! I just purchased my first BMW from Patrick BMW. Special ordered a 2020 BMW X7. Gary Davis was great throughout the entire process. He made the process seamless and kept me updated throughout the entire order to delivery timeline, which by the way only took 6 weeks...pretty impressive! I definitely recommend Patrick BMW and Gary Davis.
Brandon S, Cars.com

"I had a great experience with Brian at Patrick BMW and will definitely get my next vehicle there."

I recently had a great experience with Patrick BMW. For starters, they had the most competitive pricing of the several dealers I reached out to. They were transparent and very willing to work with my every request. I did a custom order and they were spot on in their 4-6 week estimate from order to build to delivery (ended up being 5 weeks) even during Covid factory slowdowns.

My CA is Brian Appelhans and he was great. I highly recommend Brian. He was responsive to my calls and provided me with the necessary items to track my build.  He even called me during the order entry process to confirm some minor options in my order. He's really great to work with and seemed like he had a lot of customers when we were there.

Fast forward 5 weeks, my car was stunning when I picked her up. Just glistening in the bay and in the lot after an initial drive. The paperwork process with Brian was fast and painless. The one hiccup we experienced was the wait time to speak with the finance manager. There was only 1 when we were there and so it was about a 90 min wait which wasn't in our plans but once we got in, everything went fast. No aggressive up selling whatsoever.

The dealership did a really great job with Covid protocol. Everyone wore masks, customers were situated in separate waiting areas, and there was hand sanitizers everywhere.

Overall, I had a great experience with Brian at Patrick BMW and will definitely get my next vehicle there.

Thank you!
Glen B., Yelp

"I had a very good experience with Angelo Tramuta for X5..."

I have a very good experience with Angelo Tramuta for X5 . Very friendly and the environment make people feel great. Really nice car, suggest to come.
Shaquille323, DealerRater

"Best of the best dealership!"

Best of the best dealership! And best of the best service! Best of the best people  working in there!Everybody should go only here.... they dont lie! They dont cheat! I would recommend The sales person-Gary Khaytin! He is the best!
Vita As, Facebook

"Paez is a great advisor"

Paez is great advisor thank you for have him as a team member and j.ebbole the tech thank again see you soon 😊
Miguel Sal, Google

"10/10 Experience :)"

Michael Urbana is so kind and got my partner and I on the road with our new (to us) car right away. The whole team made sure that we had all of our questions answered and that we had a comfortable experience. At the end, they even gave us a bouquet, key chains, and a follow up call to make sure that we were happy with our decision! 10/10 experience. :)
Megan Prosser, Google

Contact

Patrick BMW

700 E Golf Road
Directions Schaumburg, IL 60173

  • Sales: 847-230-8200
  • Service: (847)230-8201
  • Parts: (847)230-8202

Sales Hours

  • Monday 9:00AM - 9:00PM
  • Tuesday 9:00AM - 9:00PM
  • Wednesday 9:00AM - 9:00PM
  • Thursday 9:00AM - 9:00PM
  • Friday 9:00AM - 9:00PM
  • Saturday 9:00AM - 6:00PM
  • Sunday Closed