Patrick BMW

According to Crain's Chicago Business, the Patrick Dealer Group is Chicago's 5th largest auto dealership ranked by sales! Established in 1977, we have built an outstanding reputation for our customer service which consistently ranks above the national dealer average for nearly all of our car lines.  Over the years, the Patrick Dealer Group has been committed to the community and a number of charitable causes including The Children's Place Foundation, pediatric cancer and other cancer foundations.  Our customers are also given the chance to donate through our Gold Club Referral Program.

Located right off the interstate at 700 East Golf Road in Schaumburg, our new state of the art facility will officially launch in the spring of 2009.  Our entire inventory of new BMW 1 Series, 3 Series, 5 Series, 6 Series, 7 Series, X3, X5 and the all new X6 can be browsed online at PatrickBMW.com.  You can also view an up to the minute listing of our pre-owned vehicles.  In addition to browsing our online showroom, Patrick BMW.com allows you to order parts, schedule a service appointment or even get pre-approved for financing.

At Patrick BMW Chicago, we strive to provide our customers with excellent service before, during and after the car-buying experience.  Every salesperson has completed a training course focusing on product knowledge, customer service and quality; our salespeople also attend weekly information sessions to keep abreast of changes or enhancements in any of the car lines they represent.

We encourage the BMW Chicago sales staff to support all of the Patrick franchises so our customers have the unique opportunity to utilize one salesperson for all future car buying endeavors.  This means our Chicago BMW dealership is not limited to BMW alone since our sales staff can assist buyers in purchasing an assortment of vehicles such as:  Cadillac, Hyundai, Jaguar, Land Rover, Saab, Volvo, and Mini.  Your Patrick BMW dealer emphasizes not only establishing a relationship with you, but building upon that foundation for the ultimate convenience in automotive sales.

Patrick BMW represents superior customer service and is what sets us apart from other Chicago BMW dealerships.  Patrick BMW Chicago offers the following customer support options and key services after an initial purchase:

Gold Club Referral Program
Any customer that refers a prospect who purchases a vehicle from Patrick will receive a $100 referral fee. Simply refer the prospect to your salesperson and remember that any Patrick salesperson can represent any one of our six car lines. We can also arrange to have your $100 donated to your favorite charity.

Red Star Program
Patrick understands that your time is valuable and transportation is a necessity during the workday. Under the Red Star Program, Patrick will personally deliver a loaner car to your work or home for use while your car is being serviced. Once repaired, your vehicle is cleaned inside and out before it is returned. Ask your salesperson about program details.

State-of-the-art Collision Centers
Patrick's two state-of-the-art collision centers service more than 3,000 vehicles per year. Remember: We are not limited to the car lines we represent. We repair all makes and models, including aluminum body styles. And we are proud to say that both of our body shops are Jaguar Authorized Aluminum Collision Repair Centers. There are only three of these certified shops in Chicagoland and Patrick represents two of them!

Each center offers climate-controlled drive through estimating bays, on-site appraisers, an on-site rental car facility, computer workstations for customer use and a computerized paint color-matching system. The collision center's technical team (body, painters, estimators, detailers) has more than 330 years of combined experience.
Locations:

534 Mall Drive	1559 W. Ogden Ave
Schaumburg, IL 60173	Naperville, IL 60540
847-605-4050	630-300-5000

On-site Service Centers
Each Patrick location has an on-site service center, with convenient weekday and weekend hours. If your car requires an extra day in the service center, transportation is a step away. Every Patrick location has an Enterprise car rental center on site.

Patrick's extensive selection of both domestic and foreign vehicles means that technicians must be trained and licensed to work on a variety of cars. All technicians are factory-trained. All technicians have received their ASE and ICAR certifications and many have received their ICAR gold class certification.